We understand that unexpected things can happen, and we truly value the time of our dedicated team. To ensure the best service for everyone, a security deposit of 25% is required, which will be deducted off the total cost of your cleaning service.

Ultimately, the frequency of cleaning services depends on the level of cleanliness desired, the type of space, and individual circumstances. It's essential to consider factors like family size, pets, lifestyle, and personal preferences when determining the appropriate cleaning schedule. With that being said, we are always there for you when you need us.

Your flexibility is appreciated, and it helps us provide excellent service to all our clients. If you need to make any adjustments to your appointment, we kindly ask for a minimum of 48 hours' notice for cancellations or rescheduling. If there are any cancellations or changes to the appointment after the 48-hour window, the security deposit will not be refunded.

We acknowledge that certain clients express a preference for eco-friendly cleaning products based on their personal values, and we are fully committed to accommodating such preferences. We strongly encourage clients to communicate their preferences, specifying any products they would like to be used or avoided in their homes. Your satisfaction is our priority, and your input ensures a tailored and environmentally conscious cleaning experience.

Our pricing for cleaning services is tailored to the unique needs of each client, taking into account factors such as the size and condition of the home, required tools, and the specific number of bedrooms/bathrooms, among other considerations. Upholding the principles of accuracy and fairness in our pricing is of utmost importance to us, ensuring a transparent reflection of our commitment to meeting the distinct requirements of each client. For a precise quote customized to your individual needs, we invite all clients to complete the Quote form conveniently available on our website.

As a company, we recognize that every client possesses distinct requirements and expectations. We are dedicated to customizing our cleaning services to harmonize with each client's individual preferences. Should you have specific cleaning requests, you can trust in our unwavering commitment to delivering the highest standards of service excellence.

We offer various services, which are detailed on our Services page. If you require a specific service not listed on our website, please do not hesitate to contact us, as we are committed to accommodating your unique cleaning needs.

For safety and hygiene considerations, our services entail certain exclusions to ensure the well-being of our clients and our team. These exclusions include refraining from cleaning any human or pet waste (bodily fluids) and avoiding properties infested by vermin/pests.

While we would be pleased to wash your dishes by hand or load your dishes into the dishwasher, we refrain mitigate the risk of breakage.

Furthermore, please note that we do not move heavy duty furniture or appliances. Cleaning around and under these items is only performed if these areas are readily accessible. We appreciate your understanding and cooperation in ensuring a safe and effective cleaning experience. If you have any further questions please send us an email.

To request a cleaning request, kindly complete the form available on our Quote page. Upon receipt of your request, a member of our team will promptly contact you to discuss the details further.

If your experience falls short of expectations, we encourage you to reach out to us either by email or phone to share your concerns. Your satisfaction is our top priority, and a friendly team member will promptly respond to assist you. We're here to make things right and ensure your happiness with our service!

After you submit the form on our Quotes page, a team member will get in touch with you. We'll ask a few questions to better understand your needs, and based on the information you provide, we'll provide you with a transparent pricing list.

On the scheduled day, our dedicated team member will arrive at your home, conduct a thorough inspection, and commence the cleaning process. Rest assured, you won't be charged until the cleaning is successfully completed. We'll keep you informed every step of the way because your satisfaction is our priority.