- Duty Calls Cleaning and Maintenance strives to deliver high-quality cleaning and maintenance services to our customers. However, certain factors such as the condition of the property, presence of hazardous materials, or structural limitations may affect our ability to perform certain tasks. We reserve the right to refuse or modify services based on these factors.

- While we take every precaution to ensure the safety of our customers' property, accidents or damages may occur during the course of our services. Duty Calls Cleaning and Maintenance shall not be held liable for any damages, losses, or injuries resulting from our services, except in cases of negligence or intentional misconduct.

- To ensure the efficiency and effectiveness of our services, we require full cooperation from our clients. This includes providing access to the property at the scheduled time, removing obstacles or hazards that may impede our work, and disclosing any relevant information about the property or cleaning preferences.

- Duty Calls Cleaning and Maintenance utilizes professional-grade cleaning products and equipment to deliver optimal results. While our products are safe for most surfaces and environments, we cannot guarantee compatibility with all materials. Clients are advised to inform us of any specific cleaning product preferences or sensitivities.

- All payments for services rendered by Duty Calls Cleaning and Maintenance are due upon completion of the job, unless otherwise agreed upon in writing. Failure to remit payment in a timely manner may result in additional fees or suspension of services.

- We understand that circumstances may arise that require clients to cancel or reschedule their appointments. Duty Calls Cleaning and Maintenance requires a minimum of 48 hours' notice for cancellations or changes to scheduled appointments. Failure to provide adequate notice may result in a cancellation fee.

- While we strive for customer satisfaction with every job, Duty Calls Cleaning and Maintenance cannot guarantee specific results, as cleaning efficacy may vary depending on factors beyond our control. However, if clients are not satisfied with the quality of our services, we will make every effort to address their concerns and rectify the situation.

- Our website may contain links to third-party websites or resources for informational purposes. Duty Calls Cleaning and Maintenance does not endorse or assume responsibility for the content, accuracy, or practices of these external sites. Users are advised to review the privacy policies and terms of use of any linked websites.

- The prices are subject to change as the rates you see are all starting rates. Our services are subject to availability and scheduling constraints. We are not responsible for damage to items not properly secured or for pre-existing damage.

- Clients are advised to secure valuable or fragile items before our cleaning service begins. We are not liable for any damage caused by third-party service providers, equipment, or cleaning products. Clients are expected to provide accurate and complete information about the premises to be cleaned.

- Cooperation with our cleaning staff is essential for effective and timely service. Clients are responsible for providing a safe and healthy working environment for our cleaning staff. We reserve the right to refuse service in situations we deem unsafe or unsanitary.

- Claims for damages must be reported within a 48-hour window from after the scheduled cleaning date and time. Clients must provide 48-hour advance notice for cancellations or rescheduling. Payment is due upon completion of the cleaning service, unless otherwise agreed upon.

- We strive to meet client expectations, and any concerns should be reported within a reasonable time frame for resolution. Clients are responsible for securing or confining pets during cleaning appointments. We are not responsible for the care or supervision of pets during our service.

- Clients should inform us of any environmental concerns or sensitivities related to cleaning products. We aim to use eco-friendly products but cannot guarantee their availability in all situations. We reserve the right to update or modify these terms and conditions at any time.

By using our services or accessing our website, clients agree to abide by the terms and conditions outlined in these disclaimers. Duty Calls Cleaning and Maintenance reserves the right to update or modify these disclaimers at any time without prior notice.

- Clients are required to make payment on the day of the scheduled cleaning. Please note that work will not commence if payment has not been received. Invoices will be conveniently emailed directly to the client.

- To secure any of our services, a 25% deposit is kindly requested three days before the scheduled cleaning date. Your prompt deposit ensures the reservation of our services for you.

- We encourage clients to reach out via email to address any payment disputes 24 hours before the scheduled cleaning service begins. For concerns arising after our cleaning service, please email us within 48 hours after the completion of the cleaning.

- In the event of any changes to the payment terms, we will ensure to communicate these adjustments promptly via email.

- Duty Calls Cleaning and Maintenance requires payment for services rendered upon completion of the job, unless otherwise agreed upon in advance. Clients will receive an invoice detailing the services provided and the total amount due.

- For certain services or larger projects, Duty Calls Cleaning and Maintenance may require a deposit to secure the booking. The deposit amount will be communicated to the client at the time of booking and will be deducted from the total cost of the service.

- Clients are responsible for remitting payment in a timely manner. Any payments that are not received by the due date may be subject to late fees or interest charges as specified in our terms and conditions.

- Duty Calls Cleaning and Maintenance understands that circumstances may arise that require clients to cancel or reschedule their appointments. However, we require a minimum of 48 hours' notice for cancellations or changes to scheduled appointments. Failure to provide adequate notice may result in a cancellation fee.

- Clients with outstanding balances will be notified and given a reasonable period to settle their accounts. Duty Calls Cleaning and Maintenance reserves the right to suspend services or take legal action to recover unpaid debts if necessary.

- While we strive for excellence in every job, Duty Calls Cleaning and Maintenance cannot guarantee specific results, as cleaning efficacy may vary depending on factors beyond our control. However, if clients are not satisfied with the quality of our services, we will make every effort to address their concerns and rectify the situation.

By engaging with our services, clients agree to abide by the payment terms outlined above. Duty Calls Cleaning and Maintenance reserves the right to update or modify these payment terms at any time without prior notice.

- Duty Calls Cleaning and Maintenance endeavors to provide exceptional cleaning and maintenance services to our clients. However, certain factors such as the condition of the property, presence of hazardous materials, or structural limitations may impact our ability to perform certain tasks. We reserve the right to refuse or modify services based on these factors.

- While we take every precaution to ensure the safety of our clients' property, accidents or damages may occur during the course of our services. Duty Calls Cleaning and Maintenance shall not be held liable for any damages, losses, or injuries resulting from our services, except in cases of negligence or intentional misconduct.

- Duty Calls Cleaning and Maintenance may engage third-party contractors or service providers to assist in delivering our services. While we take reasonable measures to vet and supervise these partners, we shall not be liable for any damages, losses, or disputes arising from their actions or omissions.

- To ensure the efficiency and effectiveness of our services, we require full cooperation from our clients. This includes providing access to the property at the scheduled time, removing obstacles or hazards that may impede our work, and disclosing any relevant information about the property or cleaning preferences.

- Duty Calls Cleaning and Maintenance utilizes professional-grade cleaning products and equipment to deliver optimal results. While our products are safe for most surfaces and environments, we cannot guarantee compatibility with all materials. Clients are advised to inform us of any specific cleaning product preferences or sensitivities.

- Duty Calls Cleaning and Maintenance shall not be liable for any indirect, consequential, or incidental damages arising from our services, including but not limited to loss of revenue, business interruption, or emotional distress.

- Duty Calls Cleaning and Maintenance shall not be liable for any failure or delay in performing our obligations under unforeseen circumstances beyond our reasonable control, including but not limited to acts of nature, government regulations, or labor disputes.

By engaging with our services, clients acknowledge and accept the limitations of liability outlined above. Duty Calls Cleaning and Maintenance reserves the right to update or modify these liability limitations at any time without prior notice.

- At Duty Calls Cleaning and Maintenance, we are committed to delivering high-quality cleaning and maintenance services that meet or exceed our clients' expectations. If for any reason you are not fully satisfied with the results of our services, please contact us within 24 hours, and we will promptly address your concerns at no additional cost.

- We take pride in the professionalism and expertise of our cleaning technicians. Rest assured that every member of our team is trained, certified, and equipped with the necessary skills and tools to deliver superior cleaning results. We stand behind the quality of our workmanship and strive to achieve excellence in every job we undertake.

- Duty Calls Cleaning and Maintenance is committed to using safe and environmentally friendly cleaning products and practices. We prioritize the health and well-being of our clients, their families, and the environment. Our eco-friendly approach ensures effective cleaning without compromising safety or sustainability.

- We believe in fair and transparent pricing for our services. Before commencing any work, we provide clients with a detailed estimate outlining the scope of services and associated costs. There are no hidden fees or unexpected charges—what you see is what you get. We strive to deliver value for money and ensure complete satisfaction with our pricing structure.

- Your time is valuable, and we respect that. Duty Calls Cleaning and Maintenance is committed to punctuality and reliability. We strive to arrive at your property on time, fully prepared to complete the scheduled cleaning or maintenance tasks efficiently and effectively. If for any reason we are delayed, we will notify you promptly and reschedule at your convenience.

- We understand that every client has unique cleaning needs and preferences. That's why we offer flexible service options tailored to suit your specific requirements. Whether you need a one-time deep clean, regular maintenance cleaning, or specialized cleaning services, we've got you covered. Our customizable solutions ensure that your cleaning needs are met with precision and efficiency.

- At Duty Calls Cleaning and Maintenance, customer satisfaction is our top priority. We value your feedback and are always here to address any questions, concerns, or special requests you may have. Our friendly and knowledgeable customer support team is available to assist you throughout the cleaning process, from initial booking to post-service follow-up.

By choosing Duty Calls Cleaning and Maintenance, you can trust that you're getting the best cleaning and maintenance services available. We stand behind our guarantees and are dedicated to delivering exceptional results that exceed your expectations.